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Customer Service Representative

2 months ago

Palmdale, California, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Shopper at Sam's Club. As a Personal Shopper, you will be responsible for providing exceptional customer service, promoting Membership benefits, and supporting the sales and marketing efforts of our store.

Key Responsibilities:

  • Develop and maintain strong relationships with Members, providing personalized service and support to meet their needs.
  • Process Membership applications, upgrades, and credit accounts, ensuring accurate and timely completion.
  • Participate in sales and marketing events, promoting Company products and services to drive sales and revenue growth.
  • Maintain a safe and clean work environment, adhering to all safety standards and procedures.
  • Fulfill Member orders, ensuring accuracy and timeliness, and resolving any issues or concerns.
  • Provide exceptional customer service, responding to Member inquiries and resolving issues in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to work in a fast-paced environment, meeting sales and customer service goals.
  • Strong communication and interpersonal skills, with ability to work effectively with Members, colleagues, and management.
  • Ability to lift up to 25 pounds and stand for long periods, with frequent walking and bending.

Benefits:

  • Competitive hourly wage, with opportunities for performance-based bonuses and promotions.
  • Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
  • Opportunities for career growth and development, with training and support to help you succeed.

Why Join Sam's Club?

At Sam's Club, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is dedicated to providing exceptional customer service, and we are committed to making a positive impact in our communities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.