Customer Support Operations Coordinator

7 days ago


Carrollton, Texas, United States Allied Universal® Technology Services Full time

At Allied Universal Technology Services, we value innovation, inclusivity, and teamwork. As a Service Desk Coordinator, you will play a critical role in delivering exceptional customer experiences and contributing to the company's success. With a competitive salary range of $55,000 - $70,000 per year, this opportunity offers a chance to grow your career while working in a dynamic and supportive environment.

Responsibilities and Qualifications
  1. Providing top-notch customer service and support via phone, email, and other communication channels.
  2. Routing customer requests and concerns to the appropriate teams or individuals.
  3. Maintaining accurate records and reports of customer interactions and issue resolutions.
  4. Collaborating with internal teams to resolve complex customer issues and meet SLA requirements.
  5. Demonstrating excellent problem-solving skills and adaptability in a fast-paced environment.


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