Bilingual Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, answering questions and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with wholesale and retail customers, understanding their needs and preferences.
- Drive sales growth by recommending products and services to customers, and ensuring accurate and efficient processing of sales transactions.
- Stay up-to-date on product knowledge, features, and benefits, and communicate this information to customers.
- Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must be able to read, write, comprehend, and communicate in English and Spanish.
- Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, including evenings and weekends.
- Valid, unrestricted Driver's License.
- High School diploma or GED.
- At least one year of experience working in a delivery, retail, or customer service position.
- Previous work experience selling paint and paint-related products.
Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, and we offer a wide range of benefits and opportunities for growth and development.
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