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Customer Service Representative

2 months ago

CO United States Citymarket Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Drug GM department. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting in achieving sales and profit goals.

Key Responsibilities
  • Customer Service: Create an outstanding customer experience through exceptional service, answering questions, and making product recommendations.
  • Store Maintenance: Maintain a safe and clean environment, including labeling, stocking, and inventorying merchandise.
  • Sales and Profit Goals: Assist in achieving sales and profit goals by monitoring quality assurance standards and reporting discrepancies.
  • Teamwork: Work cooperatively in a high-paced environment, manage conflict, and provide support to customers and colleagues.
  • Adaptability: Stay current with present, future, seasonal, and special ads, and adapt to changing situations.
Requirements
  • Retail Experience: Previous experience in a retail environment is preferred.
  • Communication Skills: Effective communication skills, including the ability to work with diverse customers and colleagues.
  • Math Skills: Basic math skills, including the ability to handle cash and operate a point-of-sale system.
  • Teamwork: Ability to work cooperatively in a team environment.
About City Market

City Market is a proud member of the Kroger family of companies, dedicated to providing excellent customer service and a positive shopping experience. We are committed to creating a diverse and inclusive work environment that values our employees and supports their growth and development.