Senior Claims Specialist, Financial Lines Expert
3 weeks ago
We are seeking a talented and enthusiastic Senior Claims Specialist, Financial Lines to join our financial lines claims team at Westfield. The ideal candidate will have significant experience in public and private D&O, E&O, EPL, Fiduciary, and Crime/Fidelity claims.
Responsibilities:
- Directly handle, manage, and/or oversee commercial and financial lines public and private D&O, E&O, EPL, Fiduciary, and Crime/Fidelity claims.
- Handle claims in accordance with Claim Handling Best Practices in all phases of the claim, including initial contact, investigation, evaluation for coverage, and resolution and documentation.
- Provide top-notch customer service through all interactions and communications with internal and external customers and business partners.
- Review and evaluate policies to determine coverage.
- Resolve coverage-related matters working collaboratively with outside counsel when necessary.
- Complete written reports and present claims to management, underwriting, actuary, and reinsurers on claim developments as needed.
- Adhere to all statutory regulations and Unfair Claims Practices Acts.
- Consistently communicate claim developments, exposure analyses, and requests for authority to claims management.
- Participate in mediations, settlement conferences, and see claims through to resolution.
- Work closely with underwriting and other business partners to review, analyze, and communicate claim trends and help develop policy language.
- Attend current and prospective meetings with insureds and brokers.
- Work with and manage outside vendors, including outside attorneys to manage budgets and oversee litigation.
Qualifications:
- Minimum of 6 to 10 years' experience at a specialty insurance carrier and/or law firm.
- Significant public/private D&O, E&O, or EPL experience. Experience with Securities Class Actions, Private Equity, and Bankruptcy-related claims is a plus.
- Bachelor's degree and Juris Doctor from an accredited law school required.
- Candidates will be required to obtain and maintain insurance adjuster licenses.
- Excellent written communication skills.
- Excellent verbal and interpersonal communication skills, resulting in the ability to interact with all levels of management and employee population.
- Strong analytic, investigative, listening, and negotiation skills.
- Experience multi-tasking, prioritizing work, and working effectively in a team environment, while maintaining attention to detail.
- Experience working in a fast-paced environment, completing work with limited supervision.
- Experience with Microsoft Windows, Outlook, and Excel or transferable software packages.
- Ability and willingness to travel as needed.
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