Claims Operations Specialist
4 weeks ago
We're seeking a skilled Claims Operations Specialist to serve as a business analyst for Westfield Specialty Claims. In this role, you'll assist in creating and refining business and functional requirements for claims processing and administration, as well as third-party solutions and reporting integrations.
Key Responsibilities:
- Lead and support various projects, ensuring timely completion and effective collaboration with stakeholders.
- Create business and functional requirements for Guidewire ClaimCenter, third-party solutions, and reporting integrations.
- Participate in user acceptance testing, ensuring seamless integration and functionality.
- Analyze data to support business decisions, providing reports to the claims team and working closely with key stakeholders to gather information and requirements.
- Map workflows and procedures, analyze them, and suggest changes to optimize the entire claim lifecycle.
- Develop and update claims training materials, incorporating content into training applications and participating in delivering the training.
Requirements:
- Bachelor's degree and five or more years of P&C insurance experience.
- Strong preference for formal business analysis skills, including supporting insurance claims processes or technology projects.
- Experience in data collection, report creation, and communication across organizational levels.
- Advanced proficiency with Microsoft Office suite.
- Ability and willingness to travel as needed.
We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
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