Strategic Program Director

5 days ago


SanFranciscoCAMission St, United States Cognizant Full time
Job Summary

Cognizant is seeking a highly skilled Strategic Program Director to lead the planning and execution of multiple projects within the Telecom domain. As a key member of our team, you will be responsible for overseeing the delivery of Salesforce solutions to ensure they meet customer requirements.

Key Responsibilities
  • Project Planning and Execution: Develop and implement project plans, ensuring timely delivery and adherence to company policies and regulatory requirements.
  • Team Leadership: Provide strategic direction and guidance to project teams, fostering a culture of continuous improvement and innovation.
  • Stakeholder Management: Coordinate with cross-functional teams to ensure seamless project execution, facilitating communication between stakeholders to ensure alignment and transparency.
  • Risk Management: Identify and mitigate risks to ensure project success, monitoring project progress and making necessary adjustments to ensure timely delivery.
  • Quality Assurance: Ensure all projects adhere to company standards, delivering high-quality solutions that meet customer needs.
  • Process Improvement: Develop and implement best practices for project management within the organization, driving the adoption of new technologies and methodologies to enhance project delivery.
Requirements
  • Experience: Possess extensive experience in Customer Service Management within the Telecom domain, with a strong background in Commercial Project Management.
  • Skills: Demonstrate expertise in Salesforce Delivery Management, exhibiting excellent strategic planning and execution skills, with a proven track record of delivering projects on time and within budget.
  • Certifications: PMP, Salesforce Certified Program Manager, ITIL Certification.
What We Offer
  • Competitive Salary: $115,000 - $190K, depending on experience and qualifications.
  • Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.

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