Entertainer

4 weeks ago

Tampa, Florida, United States Florida Aquarium Full time
Job Title: Entertainer

Join the Florida Aquarium team as an Entertainer, where you will bring joy and education to our guests through interactive experiences.

Job Summary

We are seeking a highly skilled and energetic Entertainer to join our team. As an Entertainer, you will be responsible for performing as a costume character, character host, educational performer, and/or interpreter in various locations throughout the aquarium. You will also participate in special events, media, and promotional activities, and engage with guests in a way that promotes a positive and memorable experience.

Key Responsibilities
  • Perform as a costume character, character host, educational performer, and/or interpreter in assigned locations, up to six times per day.
  • Manage the safety of both characters and guests on set.
  • Perform other strategic guest interactions in assigned areas according to schedules.
  • Maintain appearance, character, and program quality as approved by Supervisor(s).
  • Take and implement show or other program notes from Supervisor(s) to ensure top-quality performance.
  • Assist in training of other educators for cross-training and employee development.
  • Maintain costume and make-up requirements based on assignment.
  • Assist in light cleaning and maintenance of break and performance areas.
  • Report costume or show issues to Supervisor(s) in a timely manner.
  • Show courteous and professional behavior with The Florida Aquarium team and guests.
  • Maintain team spirit with fellow Team Members to ensure seamless guest service.
  • Assist in the development and presentation of new and exciting guest encounters.
  • Aid in the organizational and conservational goals set by The Florida Aquarium.
  • Respect and embody the company values and mission.
Requirements
  • Theatrical Performance, Atmospheric Entertainment, Costume Character or Mascot Experience.
  • A Bachelor's degree, or 2+ years work experience, in Performing or Visual Arts, Education or related fields.
  • Experience working with children in a performance or educational setting.
  • Stilt walking experience preferred.
  • Successful audition with The Florida Aquarium and any contracted parties.
Preferred Qualifications
  • Sings or plays an instrument.
  • Bilingual/Spanish Language.
  • Driver's License.
  • Minor Textile Maintenance.
  • Software Operation - Microsoft Office (Outlook, Word, Excel, Power Point).
Competencies
  • Performance - Bringing defined characters to life in a way that supports the intent of the management team while entertaining and educating the guests.
  • Customer Service Orientation - Listening and understanding the customer (both internal and external) and anticipating and evaluating the customer's needs; making the customer's satisfaction a high priority in all areas of responsibility.
  • Teamwork - supporting, facilitating, and participating in activities that promote team effectiveness, demonstrating sensitivity for the feelings and needs of team members and supporting team goals.
  • Integrity/Trust - Demonstrates uncompromising adherence to ethical principles, organizational and social norms; builds trust with staff, internal and external customers; respects the confidentiality of personal and proprietary information.
  • Judgment - Deciding on and committing to an action on the examination of the facts at hand; finding creative solutions to situations and opportunities that arise; taking strategic risks when necessary.
  • Concern for Detail - Pays attention to every portion of any task.
  • Communication (oral, physical and written) - Effectively expressing ideas verbally and non-verbally and actively listening to individuals and groups; preparing and focusing presentations to the characteristics and needs of the audience; expressing ideas clearly and concisely in written form, through memoranda, letters, reports and other documents.
Physical Requirements
  • Height Range - 5'3 - 5'8 (Some exceptions will be considered).
  • Sitting - 1 hour per day.
  • Standing - 4 hours per day.
  • Performing inside an inflatable costume - an average of 3 hours or more per day.
  • Speaking / Projecting to large crowds throughout the day.
  • Walking - 4 hours per day.
  • Bending/Stooping - Occasionally.
  • Squatting - Occasionally.
  • Climbing stairs.
  • Frequently reaching above shoulders.
  • Kneeling - Occasionally.
  • Pushing/Pulling - Occasionally.
  • Carrying (up to 40 lbs.) - Occasionally.
  • Lifting (up to 40 lbs.) - Occasionally.
  • Use of hand tools - Occasionally.
  • Exposure to marked changes in temperature and humidity.
  • Exposure to dust, fumes and gases.
  • Coping with demands (stresses associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained).
  • Ability to travel (car) as needed - locally and/or nationally.
  • Ability to travel (air) as needed.
  • Flexibility in working weekends and evenings.
  • Flexibility in working holidays.

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