Supervisor - Entertainment Center
4 weeks ago
Overview
Bowling, arcade games, and amazing parties – what's not to love? As a Supervisor at Bowlero, you'll oversee the in-center experience, bringing it to life every day for our guests. With a focus on delivering exceptional service, you'll maintain a world-class standard and have a great time doing so.
Key Responsibilities:
- Be a champion for our guests, consistently delivering exceptional service and addressing guest complaints.
- Capitalise on business opportunities in your market area by executing our marketing strategies to drive sales.
- Develop and maintain relationships with league bowlers and officers to grow our league business.
- Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
- Lead the team and influence them through effective motivation, leveraging individual strengths to ensure guest satisfaction and centre productivity.
- Oversee the management and expansion of your centre's Food & Beverage program, ensuring high-quality standards and exceptional guest satisfaction.
- Remain flexible, working varying shifts, including weekends, holidays, and extended workdays as needed.
Requirements:
- HS Diploma (Bachelor's Degree preferred)
- A commitment to great guest service
- 1-2 years experience in Hospitality, Food & Beverage, or Restaurants
- Solid communication skills
- Strong team player and people developer
- Thrives in a fast-paced environment
Work Environment/Physical Demands:
- Typical entertainment centre environment where you will walk, bend, and stand for periods of time, and may lift objects with some assistance.
About Us:
Bowlero offers a competitive total rewards package, including performance-based incentives and a broad range of benefits. The approximate pay range for this position is $18.00 - $20.00 per hour.
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