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IT Program Manager

2 months ago

Denver, Colorado, United States AlphaGraphics and PostNet Headquarters Full time
Job Description

We are a leading provider of design, print, and shipping services, with a global network of owners and a commitment to innovation and customer satisfaction. Our team is passionate about empowering entrepreneurs and small businesses to achieve their goals.

Key Responsibilities
  • Program Leadership: Lead and manage multiple software development projects, ensuring alignment with business goals and long-term strategy.
  • Agile Methodologies: Implement and advocate for Agile and SCRUM methodologies to optimize team performance and project delivery.
  • Technical Oversight: Provide technical guidance and support to development teams, ensuring the successful execution of software projects.
  • Project Management: Develop and maintain comprehensive project plans, including timelines, milestones, and resource allocation. Monitor progress and adjust plans as needed to ensure timely delivery.
  • Stakeholder Communication: Act as the primary point of contact for all project-related matters. Communicate effectively with stakeholders at all levels to provide project updates, manage expectations, and address any issues.
  • Strategic Planning: Collaborate with senior leadership to define long-term growth strategies for our software platforms. Identify opportunities for innovation and expansion.
  • User Adoption: Develop and implement strategies to drive user adoption and engagement with our software platforms. Collect and analyze user feedback to inform product improvements.
  • Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
  • Engagement with Development Teams: Engage with our development teams to ensure alignment with project goals and timelines.
  • Development Roadmap Management: Manage the development roadmap, ensuring that all projects are prioritized and aligned with the overall strategy and objectives.
  • Third-Party Integration Projects: Manage integration projects with third-party vendors, ensuring seamless integration and optimal performance.
Requirements
  • Education: Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is a plus.
  • Experience: Minimum of 5 years of experience in program or project management within a software development environment.
  • Technical Skills: Strong technical background with experience in software development. Familiarity with software development tools and best practices.
  • Leadership: Proven ability to lead and motivate cross-functional teams.
  • Strategic Thinking: Strong strategic planning and analytical skills, with a focus on long-term growth and user adoption.
  • Communication: Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
  • Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.
  • Certification: PMP, Agile, or SCRUM certification is highly desirable.
Preferred Attributes
  • Innovative Mindset: Passion for innovation and continuous improvement.
  • User-Centric: Strong focus on user experience and user satisfaction.
  • Adaptability: Ability to adapt to a fast-paced, dynamic work environment.