Club Member Service Representative

6 days ago


Lancaster, Wisconsin, United States Sam's Club Full time
Job Overview

We are seeking a motivated and customer-focused individual to join our retail team as a Club Member Frontline Cashier. In this role, you will be the first point of contact for our members, providing exceptional service and ensuring their needs are met.

About This Role

This position involves maintaining a safe and clean environment, providing member service, and complying with company policies and procedures.

Responsibilities
  • Maintain safety of facility according to company policies and procedures
  • Provide member service by acknowledging the member and identifying their needs
  • Comply with company policies, procedures, and standards of ethics and integrity
Requirements

To be successful in this role, you will need:

  • Customer Service experience
  • Retail experience including operating front-end equipment (e.g. cash register)
  • Working with mobile retail applications
Compensation

The hourly wage range for this position is $18.00 to $25.00*. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Our comprehensive benefits package includes health, financial, and paid time off benefits, as well as opportunities for education and career advancement.



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