Member Engagement Representative
7 days ago
We're a vibrant fitness community located in Lancaster, committed to providing a judgement-free environment where members can feel comfortable and supported on their fitness journey.
As a Member Services Representative, you'll be an integral part of our team, working closely with members to understand their needs and preferences. Your primary goal will be to deliver exceptional customer experiences, ensuring members feel valued and empowered to reach their fitness goals.
Key Responsibilities:
- Collaborate with the hiring team to identify top talent and facilitate the recruitment process.
- Develop and implement strategies to engage existing members, driving retention and growth.
- Support new members in navigating our facilities and services, ensuring a seamless onboarding experience.
Requirements:
- A strong background in customer-facing roles, preferably in the fitness industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse personalities.
- A genuine passion for fitness and a desire to help others achieve their wellness goals.
Benefits:
- A competitive hourly rate of $12.00/hour.
- The opportunity to work in a dynamic, fast-paced environment with a passionate team.
- Continuing education and training opportunities to enhance your skills and knowledge.
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