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Customer Service Representative

2 months ago

Dover, Ohio, United States Carlisle Gifts Walnut Creek Full time
About Carlisle Gifts Walnut Creek

We are a leading hospitality company dedicated to providing exceptional customer experiences. Our team members are the backbone of our success, and we are seeking a skilled Retail Associate to join our team.

Job Summary

We are seeking a highly motivated and customer-focused Retail Associate to join our team at Carlisle Gifts Walnut Creek. As a Retail Associate, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Relate in a friendly and professional manner with guests, offer suggestions and guidance for guests with their purchases, and ensure a positive customer experience.
  • Cash Handling: Run cash register as needed or directed, process transactions accurately, and maintain a high level of cash handling integrity.
  • Store Maintenance: Maintain a clean and organized appearance of product, ensure product is rotated and kept fresh, and inform guests of new products.
Requirements
  • Retail Experience: Retail experience preferably in a fast-paced environment, with a proven track record of providing excellent customer service.
  • Communication Skills: Able to read, write, and calculate minor mathematics, with demonstrated proficiency with computers and software programs.
Benefits
  • Medical Insurance: Medical insurance and HSA available for employees who work at least 30 hours/week.
  • 401(k) Plan: 401(k) plan with match available for employees who work at least 30 hours/week.
  • Wellness Program: Wellness Program available for all employees.