Customer Service Representative

3 weeks ago


Dover, Ohio, United States Giant Eagle Full time

Job Summary

We are seeking a skilled and enthusiastic Cashier to join our team at Giant Eagle Inc. As a key player in providing exceptional customer service, you will be responsible for ensuring each guest leaves our store with a smile and a memory of unparalleled service.

Key Responsibilities

  • Finalize sales and collect payment by totaling orders, deducting coupons, and accepting tender from guests.
  • Resolve customer questions and concerns in a timely and professional manner.
  • Have knowledge of all appropriate service and business metrics to ensure seamless operations.
  • Assist in the execution of company initiatives and programs to drive sales and customer satisfaction.
  • Provide exemplary customer service by ensuring customers' orders are processed efficiently and accurately.
  • Finalize sales using cash registers according to company policies and procedures.
  • Actively demonstrate selling techniques to drive sales and customer engagement.
  • Maintain a safe and clean shopping environment by properly handling products and equipment in accordance with food safety and safety guidelines.
  • Actively participate in and promote a diverse, inclusive, and respectful work environment.

About Us

Giant Eagle Inc. is more than just a food, fuel, and convenience store. We are a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow. Our people are the heart and soul of our company, and we are committed to providing exceptional customer service and creating a positive shopping experience for our guests.



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