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Customer Engagement Specialist

2 months ago

Ocoee, Florida, United States Jobot Full time
Position Overview:
As a Customer Service/Sales Associate, you will play a crucial role in delivering exceptional service while assisting with intricate projects related to custom boat panel and tackle storage design.

Key Responsibilities:
1. Evaluate customer requirements and provide insightful assistance regarding product features.
2. Translate customer specifications, pinpoint engineering challenges, and serve as a communication bridge between clients and the engineering team.
3. Proactively oversee customer projects to enhance sales opportunities.
4. Balance company policies with customer satisfaction in decision-making processes.

Essential Qualifications:
- Outstanding communication and interpersonal abilities.
- A genuine interest in boating and related accessories (extensive experience in boating is preferred).
- A bachelor’s degree in a relevant field or equivalent experience.
- A friendly, enthusiastic demeanor with a strong commitment to delivering exceptional service.

Benefits:
- Contributions towards medical and dental insurance.
- 401k plan with company contributions.
- Life insurance coverage.
- Paid time off.