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Department Head

4 weeks ago


Philadelphia, Pennsylvania, United States Bned Full time
Job Title: Department Manager

Join Barnes & Noble College, a dynamic and customer-focused organization, as a Department Manager. As a key member of our team, you will be responsible for overseeing the daily operations of our store, ensuring a seamless customer experience, and driving sales growth.

Key Responsibilities:
  • Assist in the daily operation of the store, working closely with the Assistant Store Manager and Department Manager to ensure a smooth and efficient customer experience.
  • Act as the Manager-on-Duty, maintaining a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to best manage day-to-day operations and make informed decisions.
  • Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.
  • Ensure the sales floor is visually appealing, well-organized, and maintained.
  • Process sales transactions involving cash, credit, or financial aid payments as needed.
Requirements:
  • 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
Benefits:
  • Medical, Dental, and Vision Insurance.
  • Life Insurance.
  • Short-term and Long-term disability.
  • Eligibility to participate in a 401(k) plan after completing 1000 hours of work in a 12-month period.
  • Paid Time Off (Vacation, Sick, and Flex Days).
  • Commuter Benefits.
  • Employee Assistance Program.
  • Employee Discount.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.