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Sales and Service Department Manager

3 weeks ago

California, Missouri, United States Saks Fifth Avenue OFF 5TH Full time

Saks OFF 5TH is a premier luxury off-price destination that offers an incredible value through its merchandise authority, unparalleled brand access, and seamless connection between ecommerce and stores. We are currently seeking a highly skilled and experienced Sales and Service Supervisor to join our team.

The successful candidate will have a strong background in retail sales and leadership, with a proven ability to drive sales and achieve results. They will be responsible for ensuring exceptional customer service, developing the selling skills and behaviors of our associates, and completing operational tasks efficiently.

The ideal candidate will have a High School Diploma or equivalent and at least 1+ years of supervisory experience with comparable volume. They must be able to drive sales and service, establish and maintain client relationships, and complete operational tasks effectively. Additionally, they will train and coach associates on selling behaviors to ensure high performance and contribute to creating a positive work environment.

  • A 4-year degree or relevant work experience is preferred.
  • Excellent time management and organizational skills are essential for this role.

As a key member of our team, you will be responsible for consistently greeting customers, educating them on current promotions, and processing sales transactions accurately. You will also collaborate with the store management team to organize marketing and promotional campaigns and coordinate staff schedules and activities. Furthermore, you will participate in training for new company programs, procedures, and technologies to stay up-to-date on industry developments.