Case Manager
3 weeks ago
Lutheran Services Florida (LSF) is seeking a dedicated and compassionate Case Manager to join our team. As a Case Manager, you will play a vital role in supporting the well-being of youth and their families. Your primary responsibility will be to develop and implement individualized service plans that address the unique needs of each youth. This will involve conducting initial intake interviews, gathering information from family members and sponsors, and determining the best course of action for reunification. You will also be responsible for ensuring the timely completion of assessments and service plans, as well as maintaining accurate and up-to-date records. If you are passionate about making a difference in the lives of others and possess excellent communication and organizational skills, we encourage you to apply for this rewarding opportunity.
Key Responsibilities:
• Conduct initial intake interviews with youth to gather information about their family, sponsorship, and age.
• Conduct interviews with family members, friends of family, and/or sponsors to verify information and determine the integrity of relationships.
• Determine options available for youth within 48-72 hours and proceed with required documentation for reunification.
• Ensure timely completion of assessments and service plans in accordance with LSF, State, and Federal requirements.
• Maintain accurate and up-to-date records of all actions taken and contacts with youth, sponsors, and stakeholders.
• Provide weekly face-to-face updates to youth and telephonic updates to family members/sponsors.
• Ensure provision of two weekly telephonic contacts with family of origin, primary caregiver, and/or sponsor.
• Facilitate incoming calls to minors with approved caregivers and facilitate attorney-client contact as requested by youth.
• Coordinate weekly treatment team meetings with representatives from all departments at the shelter.
• Attend case staffing with funding source representatives.
• Maintain physical and web-based client files.
• Drive clients to facilitate program services, including transportation to court appointments, attorney visits, and other appointments as per contractual requirements.
Requirements:
• Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or other social service field.
• 1 year of experience working with adolescents or in the youth services field (volunteer and internship experience included).
• Bilingual English/Spanish or English/Creole required.
• Must be computer literate with working knowledge of Microsoft Windows (Word, Excel).
• Valid state driver's license and eligibility to drive for program services.
• Ability to work a flexible schedule to facilitate program services.
Why Work for LSF?
Lutheran Services Florida offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 403(b) retirement plan with a discretionary employer match. Our staff members become part of a mission-driven community that transforms the lives of those in need. We offer growth opportunities, a generous PTO policy, and a supportive work environment. If you are passionate about making a difference and possess the required skills and experience, we encourage you to apply for this rewarding opportunity.
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