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Restaurant Host

2 months ago

East Rutherford, New Jersey, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host to join our team at Marcus Samuelsson Restaurant Group. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. You will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless experience for our guests.

Key Responsibilities
  • Guest Experience: Provide warm and welcoming service to all guests, ensuring they feel at home in our restaurant.
  • Reservations and Seating: Manage reservations, seating, and table assignments to ensure a smooth and efficient dining experience.
  • Communication: Communicate effectively with guests, servers, and kitchen staff to ensure all needs are met.
  • Menu Knowledge: Have a thorough knowledge of our menu and be able to make recommendations to guests.
  • Teamwork: Work collaboratively with the server and kitchen staff to ensure a seamless dining experience.
  • Problem-Solving: Anticipate and resolve any issues that may arise during the guest's dining experience.
  • Adaptability: Be flexible and able to adapt to changing situations and priorities.
Requirements
  • Experience: 1 year of hosting experience in a high-volume restaurant environment.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and a passion for providing exceptional customer service.
  • Education: High school diploma or equivalent required.
  • Certifications: Food safety certification and ability to obtain any necessary certifications.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Team Environment: A dynamic and supportive team environment.