Host

5 days ago


East Peoria, Illinois, United States Bass Pro Shops Full time
Job Title: Host

At Bass Pro Shops, we're committed to providing an exceptional customer experience. As a Host, you'll play a vital role in ensuring our guests feel welcome and valued from the moment they step into our restaurant.

Key Responsibilities:
  • Provide a warm and friendly greeting to all guests, ensuring they feel welcome and comfortable.
  • Manage waitlists and communicate wait times to guests in a timely and efficient manner.
  • Assign guests to server stations, taking into account their preferences and the restaurant's operational needs.
  • Anticipate and attend to guests' needs while they wait to be seated, ensuring their experience is seamless and enjoyable.
  • Answer customer inquiries about the menu, restaurant, and Bass Pro Shops, providing accurate and helpful information.
  • Perform opening and closing side work duties as assigned, including pre-bussing and table setup activities.
  • Maintain the cleanliness and organization of the restaurant, including the restrooms.
Requirements:
  • High school diploma or equivalent preferred.
  • Experience in customer service and a passion for delivering exceptional guest experiences.
  • Ability to work well under pressure, prioritize tasks, and maintain a sense of urgency.
  • Strong communication and interpersonal skills, with the ability to work effectively with a team.
  • Ability to lift up to 50 pounds and stand for long periods.
Benefits:
  • Discounts on retail merchandise, restaurants, and conservation attractions.
  • Dental, vision, and voluntary benefits.
  • 401(k) retirement savings plan.
  • Paid holidays and vacation time.
  • Bass Pro Cares Fund.

Bass Pro Shops is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals with disabilities and will provide reasonable accommodations as needed.



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