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Sales Associate

2 months ago

Chelsea, Michigan, United States Great Lakes Ace Hardware Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service by greeting customers, answering questions, and assisting with purchases.
  • Generate sales by using the S.A.L.E.S. process to help customers find products and promoting sales within specified guidelines.
  • Replenish stock, maintain inventory integrity, and complete all company and departmental paperwork accurately.
  • Display and maintain merchandise on end caps, shelves, counters, or tables following company plan-ogram.
  • Maintain familiarity with new products and ad merchandise, and practice loss prevention techniques to minimize shoplifting losses.
  • Operate cash register by scanning all merchandise, engaging customers through suggestive selling, and thanking customers for shopping at GLA.
  • Adhere to all company policies, participate in periodic team meetings, and maintain a continuous pattern of regular and prompt attendance.
Requirements
  • High school diploma or equivalent required.
  • Six months related experience and/or training preferred.
  • Ability to read and interpret documents, write routine reports, and speak effectively with customers or associates.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
Working Conditions

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.