Sales Associate with Key Responsibilities

1 month ago


Chelsea, Michigan, United States Great Lakes Ace Hardware Full time
Job Summary

This Sales Associate position is a key role within our team, responsible for delivering exceptional customer service, driving sales, and maintaining a well-organized store environment. As a Temporary Key Carrier, you will support the store management team and ensure seamless store operations in their absence.

Key Responsibilities
  • Provide outstanding customer service, answering questions and locating merchandise to meet customer needs.
  • Utilize the S.A.L.E.S. process to assist customers in finding products on their lists.
  • Complete all company and departmental paperwork accurately, including price change bulletins and inventory adjustments.
  • Receive, unpack, and replenish merchandise, maintaining on-hand integrity through inventory reports.
  • Display and maintain merchandise on end caps, shelves, and counters, adhering to company plan-o-gram guidelines.
  • Follow nightly maintenance checklists to ensure proper store recovery and cleanliness.
  • Stay informed about new products and ad merchandise, promoting sales and customer engagement.
  • Practice loss prevention techniques to minimize shoplifting losses.
  • Operate store tools, including RF Guns and Back Office Procedures, to optimize store performance.
  • Engage customers to promote Ace Rewards membership and encourage participation.
Additional Responsibilities
  • Assist with color matching and mixing paint.
  • Support customers in service areas, including chain, rope, key, and glass cutting, screen repair, and knife sharpening.
  • Operate cash registers, scanning merchandise and engaging customers through suggestive selling.
Compensation and Benefits

$13.00 per hour. Great Lakes Ace Hardware is an equal opportunity employer, committed to promoting diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.


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