Housekeeping Staff

2 weeks ago


Concord, New Hampshire, United States The Concord Plaza Hotel Full time
Job Overview

The role of a Room Attendant is crucial in maintaining the cleanliness and overall appearance of the hotel’s guest accommodations. This position involves ensuring that all rooms are kept in pristine condition, addressing maintenance and safety issues, and executing specific cleaning tasks as directed by the management team.

Compensation:

$17 - $18 per hour

Key Responsibilities:
  • Thoroughly clean guestroom areas including walls, floors, ceilings, drapes, doors, and all fixtures. Cleaning tasks include sweeping, mopping, vacuuming, dusting, and sanitizing.
  • Restock guestroom supplies such as toiletries, glassware, and stationery.
  • Replace soiled linens with fresh ones in both bathrooms and bedrooms.
  • Participate in staff meetings as required by management.
  • Maintain and organize room attendant carts with necessary supplies.
  • Ensure cleanliness of departmental equipment like vacuum cleaners and carts.
  • Communicate guest feedback to management that may impact hotel services.
  • Adhere to all operational manuals and policy updates.
  • Welcome hotel guests with a friendly demeanor.
  • Notify maintenance of any rooms needing repairs or that should be taken out of service.
  • Assist guests with special requests in a courteous manner.
  • Support laundry staff with their responsibilities when necessary.
  • Return any found items to the housekeeping supervisor.
Qualifications:
  • Education: No specific educational qualifications are required for this position.
  • Must provide proof of eligibility to work in the United States.
  • Language Skills: Ability to comprehend basic instructions and guest requests in English.
  • Access to reliable transportation or reside within walking distance of the hotel.
  • No special travel requirements for this position.
  • Equipment Skills: Proficient in using hotel housekeeping equipment, including vacuum cleaners.
  • Personal Attributes: Highly motivated with strong initiative, attention to detail, and adaptability.
  • Work Experience: Previous employment where adherence to work procedures and attendance was essential.
  • Safety Knowledge: Familiarity with safety, security, and health policies relevant to housekeeping operations.
  • ADA Knowledge: Understanding of policies regarding service to guests with disabilities and ability to provide information on available services.

Physical Requirements: Must be able to lift and carry up to 45 pounds for moving equipment and performing cleaning tasks. Ability to bend, kneel, and reach for various cleaning duties is essential. Must be capable of wearing safety equipment and handling cleaning chemicals safely.

About The Concord Plaza Hotel

Our hotel features 323 rooms and is conveniently located near various attractions, providing guests with a comfortable and enjoyable stay.


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