Restaurant Supervisor Lead

1 month ago


Highland, Indiana, United States MOD Super Fast Pizza, LLC Full time
About MOD Super Fast Pizza

At MOD Super Fast Pizza, we're passionate about creating a world where everyone belongs. We believe that companies can and should be a source of good in the lives of their employees and the communities they serve. Our purpose is to make a positive social impact together.

Job Description

We're seeking a Restaurant Supervisor Lead to join our team As a key member of our store leadership team, you'll lead, coach, and develop the skills of Shift Supervisors and Squad Crew while learning restaurant operations alongside our General Manager.

You'll set the tone for our team, creating a welcoming atmosphere for both Squad Crew and customers. You'll be responsible for keyholder cash handling, listening to and resolving Squad crew and customer concerns, and managing shift duties and checklists.

We're looking for someone with a minimum of 1 year of customer service or restaurant experience, who's passionate about coaching and inspiring others. If you have a proven track record of following and enforcing processes, correcting and coaching in a compassionate manner, and providing excellent customer service, we want to hear from you

Key Responsibilities
  • Set and sustain a positive tone on shift, keeping the energy high
  • Create a welcoming atmosphere for Squad Crew and customers
  • Manage keyholder cash handling responsibilities
  • Listen, acknowledge, and resolve Squad crew and customer concerns
  • Manage shift duties and checklists
Requirements
  • Minimum of 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching, and inspiring others
  • Proven success in following and enforcing processes and standards
  • Excellent customer service skills

This is a fantastic opportunity to join a dynamic team and make a real difference in the lives of our customers and employees. If you're passionate about creating a positive work environment and delivering exceptional customer experiences, we want to hear from you


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