Customer Service Lead
2 months ago
Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $15.00 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings
Restaurant Captains - Shift Supervisors are also eligible for:
- Paid sick time
- Paid Vacation
- FREE pizza and salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical/dental/vision/basic life/disability
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME #sponsoredcaptain
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Stories From The Journey
Nearest Major Market: Gary
Nearest Secondary Market: Chicago
Job Segment: Food Service, Chef, Culinary, Operations, Hospitality
-
Customer Service Representative
3 weeks ago
Highland, Illinois, United States Autocar Parts, LLC Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Autocar Parts, LLC. In this role, you will be responsible for delivering exceptional customer service, resolving customer inquiries, and processing customer orders in a fast-paced environment.About the RoleProvide timely and accurate responses...
-
Team Lead
1 week ago
Highland, United States Suser Restaurant Group Full timeJob OverviewSuser Restaurant Group is seeking a Team Lead - Food Service to join our team. As a key member of our operations team, you will be responsible for leading the restaurant team to deliver exceptional customer experiences.About the Role:This position reports to the General Manager and is responsible for managing daily restaurant operations.Key...
-
Customer Service Representative
3 weeks ago
Highland, United States Walgreens Full timeRetail Sales OpportunityWe are seeking a Customer Service Associate to join our team at Walgreens.The ideal candidate will:Deliver exceptional customer service, ensuring a distinctive and delightful experience for every customer.Process transactions accurately and efficiently on assigned cash registers, providing customers with courteous and friendly...
-
Customer Service Representative
1 week ago
Highland, California, United States The Kroger Company Full time**Job Title: Customer Service Representative**The Kroger Company is seeking a highly motivated and customer-focused individual to join their team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our customers, as well as processing transactions accurately and efficiently.Key...
-
Customer Service Salesperson
7 months ago
Highland, United States Basler Electric Company Full timeDescription Responsible or involved in all service aspects of customer’s orders, questions, problems, contracts, changes, and quotes to satisfy customer’s needs. Reports to: Customer Service Manager Essential Duties Ability to utilize a mainframe business system and follow provided procedures, work instructions, and other policies in an...
-
Customer Service Ambassador
1 week ago
Highland, Illinois, United States Circle K Full timeCircle K OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K.About the RoleThis is an exciting opportunity for someone who enjoys working in a fast-paced retail environment, providing excellent customer service, and ensuring a positive shopping experience for our...
-
Customer Service Specialist
7 days ago
Highland, California, United States Family Dollar Full timeWelcome to Family DollarWe're a dynamic and growing company looking for talented individuals to join our team as CUSTOMER SERVICE SPECIALISTS. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the success of our business.Job DescriptionProvide top-notch customer service by greeting...
-
Customer Service Host
7 days ago
Highland, California, United States Wingstop Full timeAre you a people person with a passion for providing excellent customer service? Do you want to work for a company that values its employees and provides opportunities for growth and development? If so, we may have the perfect opportunity for you!">Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Host to join our team at...
-
Customer Service Representative
1 week ago
Highland, California, United States AAA Full timeJob Description:At AAA, we're looking for a Retail Service Specialist to join our team. As a key member of our staff, you'll be responsible for providing exceptional customer service, ensuring that every interaction is positive and memorable.Key Responsibilities:* Greet all members and customers, determining their needs and delivering Legendary Service*...
-
Customer Service Representative
1 week ago
Highland, Indiana, United States Wingstop Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Team Member at Wingstop. This role is perfect for those who enjoy interacting with people, working in a fast-paced environment, and delivering exceptional service.Salary and BenefitsThe estimated salary for this position is $15-$18 per hour,...
-
Highland Customer Service Ambassador
3 weeks ago
Highland, California, United States beBee Professionals Full time $30,000 - $45,000Customer Service RepresentativeIn beBee Professionals, we are looking for a dedicated customer service professional to support our customers in Highland United States.The ideal candidate will have excellent communication and problem-solving skills to provide exceptional customer experiences.Job Responsibilities:Respond to customer inquiries via phone, email,...
-
Customer Service Representative
3 weeks ago
Highland, California, United States Wingstop Full timeJob OverviewA customer-focused role where you'll deliver exceptional service by acting as the face and voice of Wingstop. You'll interact with guests, take orders, and ensure a positive experience.About UsAt Wingstop, we're passionate about serving delicious food and providing top-notch service. As a key member of our team, you'll play a crucial role in...
-
PT Customer Service Associate
2 weeks ago
Highland, United States Hannaford Supermarkets Full timeHannaford - USA-NY-Highland-3650 Route 9W [Grocery Clerk / Cart Attendant] As a Customer Service Associate at Hannaford, you'll: Greet all customers and provide them with prompt courteous service and assistance; Bag or package merchandise according to established company policies and procedures; Gather shopping carts and take them to designated areas and...
-
Customer Service Leadership Role
3 weeks ago
Highland, Indiana, United States Burlington Coat Factory Corporation Full timeKey ResponsibilitiesSupervise all store functions and associates while in the role of Manager on DutyMaximize sales results through training, developing, and coaching of direct reportsPromote safety for both our customers and associates by adhering to company guidelinesCultivate a diverse culture based on teamwork and collaborationSolve issues/concerns,...
-
PT Customer Service Associate
2 weeks ago
Highland, United States Hannaford Supermarkets Full timeAddress: USA-NY-Highland-3650 Route 9W Store Code: Store 08341 Front End (5151726) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods,...
-
Customer Service Representative
6 days ago
Highland, United States Adam Veale - State Farm Agent Full timeWhy Choose a Career with Adam Veale - State Farm Agent?An exciting opportunity awaits you as a Sales and Support Professional with Adam Veale - State Farm Agent. As a member of our team, you will play a vital role in establishing strong customer relationships and using a customer-focused review process to drive success.Key benefits include hourly pay,...
-
Domino's Pizza Customer Service Specialist
3 weeks ago
Highland, Illinois, United States Domino's Pizza LLC Full timeJob Summary: As a Customer Service Representative with Domino's Pizza, you will play a vital role in delivering exceptional customer experiences. This position involves a variety of duties, including taking phone calls, taking orders, making pizzas, completing cash transactions, and providing customers with a great service experience.Key...
-
Tier 1 - Customer Service Representative
4 weeks ago
Highland, United States Eaton Corporation, plc Full timeCommunicate directly with customers and outside sales representatives via phone and email to represent the company and obtain orders. - Advise customers of availability, price, and terms in line with standard parameters. - Exercise limited authority Customer Service Representative, Customer Service, Sales Representative, Manufacturing, Retail, Representative
-
Customer Service Representative, PT Weekends
3 months ago
Highland, United States Circle K Full timeCircle K - 12587 State Route 143 [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...
-
Customer Service and Sales Representative
3 weeks ago
Highland Park, Illinois, United States Sherwin-Williams Full timeJob DescriptionAt Sherwin-Williams, we are committed to delivering exceptional customer service and ensuring that our customers receive the best possible solutions for their needs. As a Customer Service and Sales Representative, you will play a vital role in achieving this goal by working closely with wholesale and retail customers to determine their needs...