Customer Service Representative

2 months ago


Elmira Heights, New York, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Inspect and maintain equipment on the lot, ensuring it is in good working condition.
  • Answer customer questions and educate them on our products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring, and fill propane tanks as needed.
  • Participate in ongoing continuous education through U-Haul University.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
What We Offer:
  • Career stability and opportunities for advancement.
  • Competitive compensation and benefits package.
  • On-the-job education and training.
  • A supportive and collaborative work environment.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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