Call Center Professional

6 days ago


Des Moines, Iowa, United States Acro Service Corporation Full time
About the Role

As a Call Center Professional, you will be responsible for communicating and recording information accurately, questioning others to determine specific needs, and dealing with people patiently.

You will also be required to receive and place telephone calls, fill out and verify information on forms or records, and proofread to verify that forms are completed properly.

Additionally, you will perform all duties as a Customer Service Inbound I, handle large accounts or more difficult issues, lead, teach, guide, and/or motivate teams, and resolve problems at the first level.

The ideal candidate will have a minimum of 1 year experience in a high-volume in-bound call center environment, a high school diploma, and preferably an associate's degree.

We offer a competitive salary range of $45,000 - $65,000 per year, depending on qualifications.



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