Help Desk Support Specialist

3 weeks ago


Jackson, Mississippi, United States Lorven Technologies Full time
Job Summary:

Lorven Technologies is seeking a skilled Help Desk Technician to provide technical support and assistance to end-users. The successful candidate will ensure the smooth operation of systems, software, and hardware, responding to user inquiries, diagnosing issues, and offering solutions.

Key Responsibilities:

Provide technical support and assistance to end-users
Troubleshoot problems related to network connectivity, system performance, software applications, and other IT-related matters
Image PCs, issue equipment to employees, provide user support for internal applications, and assist with mobile and VoIP phones
Log and track issues through an ITSM ticketing system and escalate complex problems to higher-level IT staff when necessary
Maintain documentation and perform similar tasks as requested
Ensure all user issues are resolved promptly and efficiently, minimizing downtime and maintaining productivity

Requirements:

Minimum of 3 years of experience performing help desk duties and supporting Windows 10 and 11 operating systems
Strong communication skills, technical proficiency, and a customer-service mindset are essential for success in this role

Preferred/Not Required:

Experience with KACE ITSM system, SmartDeploy/PDQ suite of products, supporting Citrix, Microsoft M365

  • Jackson, Mississippi, United States RICEFW Technologies Inc Full time

    Help Desk Support SpecialistRICEFW Technologies Inc is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user inquiries and...


  • Jackson, Mississippi, United States RICEFW Technologies Inc Full time

    Help Desk Support SpecialistRICEFW Technologies Inc is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user inquiries and...


  • Jackson, Mississippi, United States RICEFW Technologies Inc Full time

    Job Title: Help Desk Support SpecialistAt RICEFW Technologies Inc, we are seeking a highly skilled Help Desk Support Specialist to join our team. This role is responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user inquiries and diagnose...


  • Jackson, Mississippi, United States Lorven Technologies Full time

    Job Description:At Lorven Technologies, we are seeking a skilled Help Desk Technician to provide technical support and assistance to our end-users. The successful candidate will be responsible for ensuring the smooth operation of our systems, software, and hardware.Key Responsibilities:Respond to user inquiries and diagnose issues related to network...


  • Jackson, Mississippi, United States Lorven Technologies Full time

    Job Summary:This role involves providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. The successful candidate will troubleshoot problems related to network connectivity, system performance, software applications, and other IT-related matters.Key Responsibilities:• Respond to user...

  • IT Support Specialist

    3 weeks ago


    Jackson, Mississippi, United States GovCIO Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at GovCIO. As a Help Desk Engineer, you will be responsible for providing technical support for computers and associated networks, installing, troubleshooting, servicing, and repairing personal computers, network equipment, and related software.Key Responsibilities* Provides...


  • Jackson, Mississippi, United States Zolon Tech Solutions, Inc. Full time

    Job Title : Helpdesk Tech Job Overview: Zolon Tech Solutions, Inc. is seeking a skilled Help Desk Technician to provide technical support and assistance to end-users. Responsibilities: \u2022 Provide technical support and assistance to end-users \u2022 Troubleshoot and resolve technical issues with systems, software, and hardware \u2022 Collaborate with...

  • IT Support Specialist

    3 weeks ago


    Jackson, Mississippi, United States Smartech Full time

    Job Title: IT Service Technician Job Summary: We are seeking a highly motivated IT contractor to join our team as an IT Service Technician. As a key member of our field service team, you will be responsible for providing technical support and maintenance services to our clients. Responsibilities: * Provide technical support and maintenance services to...


  • Jackson, Mississippi, United States Cayuse Holdings Full time

    About Cayuse TechnologiesCayuse Technologies, LLC is a leading provider of innovative technology and government solutions. As a Small Business Administration (SBA) Tribal 8(a) certified company, we deliver quality outcomes across various sectors, including information technology, business process outsourcing, and government client missions.Job OverviewThe...


  • Jackson, Mississippi, United States Candlewood Suites Full time

    Candlewood Suites Job Details: **Job Summary:** We are seeking a highly skilled Front Desk Receptionist to join our team. **Responsibilities:** * Provide exceptional customer service to hotel guests * Handle guest inquiries and resolve issues in a timely and professional manner * Multitask and prioritize tasks to ensure efficient operation of the front...

  • Support Specialist

    4 weeks ago


    Jackson, Mississippi, United States Capitol City Residential Health Care Full time

    Job Title: Support SpecialistAt Capitol City Residential Healthcare, we are seeking a Support Specialist to join our team. As a Support Specialist, you will play a vital role in supporting individuals with intellectual and developmental disabilities to lead safe, self-directed lives and participate fully in their communities.Key Responsibilities:Provide...


  • Jackson, Mississippi, United States Zolon Tech Solutions, Inc. Full time

    Job Title : Technical Support SpecialistJob Description:As a Technical Support Specialist, you will provide technical assistance to end-users, ensuring the smooth operation of systems, software, and hardware.You will troubleshoot and resolve technical issues, providing timely and effective support to meet the needs of our clients.Your primary goal will be to...


  • Jackson, Mississippi, United States Ajilon Full time

    Ajilon Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Ajilon.Key Responsibilities: Greet and direct visitors entering the office Resolve routine administrative problems and answer inquiries concerning activity and operations of department/division Accept, screen, and route telephone calls to...


  • Jackson, Mississippi, United States Smartech Full time

    Job Title: IT Service TechnicianSmartech is a leading national service provider of PC, Server, and Printer maintenance and repair. We are seeking a highly motivated IT contractor to work in a fast-paced field service role. The ideal candidate should have 2 years of IT hardware experience.Job SummaryThe Field Service Representative 1 role involves performing...


  • Jackson, Mississippi, United States Henry Ford Hospital Full time

    Job Summary:The Clinical Support Specialist is responsible for providing administrative support to the healthcare team. This role involves managing clerical duties, maintaining accurate records, and ensuring seamless communication within the unit.The ideal candidate will possess excellent organizational skills, a strong attention to detail, and the ability...


  • Jackson, Mississippi, United States Jackson Public Schools, MS Full time

    **Job Summary:**We are seeking a highly motivated and organized Instructional Support Specialist to join our team at Jackson Public Schools, MS. The successful candidate will provide support to teachers in creating a well-organized and smoothly functioning class environment, allowing students to take full advantage of the instructional program and...


  • Jackson, Mississippi, United States Henry Ford Health System Full time

    Job Summary:As a Clinical Support Specialist at Henry Ford Health System, you will play a vital role in providing high-quality patient care in a dynamic and supportive environment. This position requires a Medical Assistant with a strong foundation in clinical skills and excellent communication abilities.The ideal candidate will have a graduate degree in...


  • Jackson, Mississippi, United States KLA Full time

    Job Summary:As a Technical Support Specialist at KLA, you will provide remote and onsite service support for current and future products, aiming to improve customer satisfaction. You will lead technical support for customer concerns, including system commissioning, breakdowns, and preventative maintenance. Your close working relationship with field teams...


  • Jackson, Mississippi, United States KLA Full time

    Job Summary:As a Technical Support Specialist at KLA, you will provide remote and onsite service support for current and future products, with the aim of improving customer happiness. You will lead technical support for customer concerns, generate feedback for proactive identification of product and business process improvements, and complete field visit...


  • Jackson, Mississippi, United States YoungWilliams Full time

    Job SummaryThe Child Support Specialist at YoungWilliams is responsible for initiating locate, intake, establishment, enforcement, or interstate actions for the establishment of paternity, establishment of a support order, enforcement of a support order, and the collection of current and delinquent child support. This role ensures that all State, Federal,...