Medical Laboratory Assistant

4 weeks ago

Sevierville, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

The Medical Office Laboratory Assistant is a vital member of our team at Covenant Health (Tennessee), responsible for performing venipunctures and processing clinical laboratory specimens for use in diagnosis and treatment of patients by physicians and advanced practitioners.

Key Responsibilities
  • Registers patient accounts, ensuring proper patient identification and billing accuracy.
  • Tracks and submits pertinent testing records to appropriate financial departments.
  • Directs, escorts, and/or provides wheelchair assistance to patients upon entering and exiting the laboratory.
  • Collects venous blood samples following collection procedures.
  • Uses two unique patient identifiers at specimen collection and accurately labels all specimens.
  • Properly uses the referring hospital's Blood Bank identification system when labeling Blood Bank specimens.
  • Uses aseptic technique when collecting blood culture specimens.
  • Provides patients with supplies and collection instructions per procedure and/or package insert for specimens that are collected directly by patients.
  • Properly processes and handles all specimens according to procedures.
  • Operates, maintains, and troubleshoots applicable laboratory equipment.
  • Records all maintenance and corrective action documentation on appropriate logs.
  • Documents all corrective actions taken when test system instrumentation deviates from the laboratory's established performance specifications.
  • Follows the laboratory's established corrective action policies and procedures.
  • Adheres to the laboratory's quality control policies.
  • Documents all quality control activities, instrument and procedural calibrations, and maintenance performed.
  • Completes and retains all pertinent maintenance logs and other records in a timely and orderly fashion.
  • Reconstitutes and/or properly mixes calibrators, quality controls materials, reagents, consumables, and linearity kits per manufacturer instructions.
  • Follows proper storage requirements of reconstituted materials.
  • Performs parallel testing of new lots and/or shipments of materials if indicated by laboratory policy.
  • Submits quality control data to corresponding agency if and when required per policy.
  • Performs high-quality laboratory testing with speed and accuracy.
  • Evaluates specimen quality before testing.
  • Demonstrates knowledge to evaluate patient results to make decisions on validity of test results.
  • Identifies problems that may adversely affect test performance or reporting of test results.
  • Regularly participates in an outside proficiency testing program.
  • Assists Laboratory Manager in instrument validations, linearity studies, and miscellaneous investigatory work as assigned.
  • Is a resource to our Genetic Testing and Clinical Trials departments when needed.
  • Communicates with reference labs regarding incomplete test orders, required specimen types, and other quality metrics.
  • Maintains and disinfects work area.
  • Uses standard precautions and handles biohazard waste.
  • Utilizes EMR to manage patient schedules, test orders, and results.
  • Plans work to ensure maximum productivity with minimum amount of 'carry over' work.
  • Responsible for communicating to other appropriate staff needed information about patient samples or equipment performance.
  • Exercises use of cost-conscious methods as set forth by the Laboratory Manager.
  • Displays competence in use of HIS, LIS, registration, scheduling, and reference lab computer systems.
  • Activates manual systems for computer network downtime.
  • Monitors proper expirations, rotation, and supply of inventory ordering as needed.
  • Assumes responsibility for the area in the absence of the Laboratory Manager.
  • Participates as directed in department meetings and is accountable for communicated information.
  • Professionally communicates with patients, physicians, visitors, and other hospital staff members.
  • Maintains strict confidentiality of patient information.
  • Assists in the orientation and training of new and existing employees.
  • Local travel required.
  • Follows policies, procedures, and safety standards.
  • Completes required education assignments annually.
  • Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

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