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Housekeeping Associate

1 month ago

Jersey City, New Jersey, United States Marriott International Inc Full time

Job Summary

Clean and maintain public and employee areas, including restrooms, showers, and floor surfaces. Dust surfaces and empty trash containers. Inspect furniture for damages and report issues. Clean and maintain lights. Post caution signs when necessary. Respond to guest requests and identify maintenance issues. Follow company policies and procedures. Maintain a clean and professional appearance. Welcome guests and provide excellent customer service.

Responsibilities

Clean public and employee restrooms and showers
Clean glass in public and employee areas
Clean floor surfaces in public or employee space
Dust surfaces in assigned area
Empty trash containers, ashtrays, and ash urns in public areas
Inspect condition of furniture for tears, rips, and stains and report damages
Clean and maintain lights
Post caution signs to limit traffic when necessary
Contact other departments directly for urgent repairs
Respond promptly to requests from guests and other departments
Identify and report preventative or other maintenance issues in public areas or guest rooms
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Move through narrow, confined, or elevated spaces
Move up and down a ladder
Stand, sit, kneel, or walk for an extended period across an entire work shift
Perform other reasonable job duties as requested by Supervisors