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Sales Representative

2 months ago

Salem, Ohio, United States Randstad Engineering US Full time
Job Summary

Randstad Engineering US is seeking an experienced Inside Sales Account Manager to join our team in Salem, OH. This is a full-time, direct hire position that offers a competitive salary, bonus, full benefits, 401(k), and a great work culture.

Key Responsibilities
  • Develop and maintain strong relationships with customers through proactive communication and issue resolution.
  • Act as the primary point of contact for customer inquiries, orders, pricing, delivery, and credit issues.
  • Collaborate with internal resources to ensure a successful partnership and resolve customer complaints.
  • Manage customer records, including orders, acknowledgments, contacts, and reports.
  • Enter customer orders into the system, ensuring accuracy and meeting customer requirement dates.
  • Coordinate with internal teams to ensure on-time delivery and communicate any discrepancies or issues.
  • Monitor and track order status, escalating any discrepancies.
  • Attend relevant plant meetings and handle customer complaints, beginning the CCN process and entering complaints into the PQM system.
  • Perform other duties as assigned.
Requirements
  • 1+ years of experience in automotive sales or manufacturing sales.
  • Strong sales and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and problem-solving skills.