Application Manager
4 weeks ago
The Application Manager role at GreenThumb is a critical position that requires a seasoned professional with a strong background in IT and project management. The successful candidate will lead the technical delivery of IT solutions for key business stakeholders, with a primary focus on Retail, Revenue, and Merchandising Operations & Buying functions.
Key Responsibilities:
- Supervise technical personnel involved in the development of new applications, integrations, and maintenance of existing applications technology systems.
- Foster open and clear communication within the team, promoting collaboration and knowledge sharing.
- Lead day-to-day IT operations for all applications, including SaaS solutions, and establish procedures for application maintenance.
- Act as level 3 Application support for primary business applications.
- Effectively manage and implement multiple IT projects on time and on budget through a disciplined program management approach.
- Collaborate with business stakeholders to pinpoint functional capability and technology gaps.
- Assist in developing a technology roadmap considering business advantages, feasibility, and resource accessibility.
- Assist in the evaluation, selection, and relationship management with external vendors and technology partners for application-related services and solutions.
- Contribute to the prioritization and alignment of SaaS vendor product roadmaps in collaboration with business stakeholders and in alignment with larger business objectives.
- Facilitate IT Governance process in coordination with senior management, participate in planning for future business needs.
- Assist in the developing and managing budgets for application development, maintenance, and support activities.
- Advise on vendor upgrades or updates to underlying code as well as understand vendor upgrade roadmaps and how changes may impact the business.
- Create and maintain application integration and high-level architecture documentation for our technology applications footprint.
- Maintain knowledge base systems and standard operating procedure documents for use by our IT operations team.
- Report system health, events, and KPIs on revenue applications to key business partners and advise on improvement or deficiencies within the overall system.
Qualifications:
- 5 years of technical program/project management experience in a fast-paced technology company and/or consulting.
- 3 years of experience with enterprise applications that directly impact store business operations and/or manufacturing applications.
- Bachelor's degree in Computer Science, Engineering, Information Management or a related field, preferred.
Additional Requirements:
- Must pass any and all required background checks.
- Must be and remain compliant with all legal or company regulations for working in the industry.
- Must be a minimum of 21 years of age.
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