Customer Service Specialist

3 weeks ago


Henderson, Nevada, United States Planet Fitness - Garlan Full time
Customer Service Specialist Job Description:

This role involves providing top-notch customer service to Planet Fitness members, prospective members, and guests. The Customer Service Specialist will be responsible for handling front desk activities, facilitating account updates, and addressing member inquiries.


Main Duties:
  • Deliver exceptional customer service to members, prospective members, and guests.
  • Manage all front desk related tasks, including phone calls, membership check-ins, new member enrollment, and tour facilitation.
  • Ensure accurate and timely account updates.
  • Address member concerns and issues promptly and professionally.

Required Skills:
  • Proven customer service experience.
  • Proficiency in basic computer applications.
  • Passion for fitness and wellness.
  • Strong communication and problem-solving skills.

Compensation and Benefits:$48,000 - $58,000 per year + comprehensive benefits package

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