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Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at AEG. The successful candidate will be responsible for overseeing the day-to-day operations of our facilities, ensuring seamless event execution, and providing exceptional customer service.
Key Responsibilities- Assist the Director of Operations in coordinating facility operations, including budgeting, purchasing, and maintenance of mechanical, electrical, and HVAC systems.
- Plan, direct, and coordinate event changeovers, ensuring timely and efficient execution.
- Select, train, motivate, and evaluate staff, providing or coordinating staff training and implementing discipline and termination procedures as needed.
- Coordinate labor hours for staff and temporary workers, reporting on labor allocations to the Director of Finance.
- Participate in the development and administration of the Operations budget, forecasting additional funds needed for staffing, equipment, materials, and supplies.
- Monitor and approve expenditures, implementing adjustments as necessary.
- Coordinate facility arrangements with the Director of Operations and monitor the work of contractors, including equipment rental and borrowing.
- Ensure staff is working safely, efficiently, and aware of proper safety guidelines.
- Order supplies and materials for custodial needs and receive and maintain supplies.
- Minimum of three (3-5) years' experience in an operations position in an arena, convention center, or public assembly facility with knowledge of set up/housekeeping and event coordination.
- Progressive supervisory responsibility and experience with OSHA requirements.
- Bachelor's degree from an accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
- Strong interpersonal skills, including excellent verbal and written communication skills in the English language.
- Self-motivated with excellent organizational skills and ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and extended consecutive days.
- Forklift and Scissor Lift certification preferred.