Administrative Support Specialist

2 weeks ago


Twinsburg, Ohio, United States Akron Metropolitan Housing Authority Full time
Job Overview

Organization: Akron Metropolitan Housing Authority

Position: Management Aide/LIPH

Reporting To: Property Manager

Employment Status: Non-exempt - Clerical Bargaining Unit

Compensation:

Base Rate: $19.53 - $21.99 based on experience

Role Summary:

The Management Aide plays a crucial role in supporting the Housing Manager with the comprehensive management of housing developments. This includes responsibilities in record maintenance, data entry, bookkeeping, tenant relations, and adherence to organizational policies.

Key Responsibilities:

  1. Respond to inquiries from tenants and the public, ensuring compliance with organizational policies.
  2. Manage work orders for maintenance requests, ensuring timely communication with tenants.
  3. Conduct routine bookkeeping and clerical tasks as directed by the Housing Manager, including managing lease records, billing, and delinquent accounts.
  4. Maintain accurate tenant ledgers and perform calculations to verify balances and track various financial transactions.
  5. Prepare written communications and reports as required, ensuring all documentation is up to date.
  6. Handle miscellaneous tasks such as ordering supplies and typing requisitions.

Qualifications:

Applicants should possess a high school diploma (or equivalent) along with a minimum of one year of clerical experience. Familiarity with basic bookkeeping practices and proficiency in computer and office equipment is essential. Strong customer service skills are required, and a valid Ohio Driver's License is mandatory.

Physical Requirements:

This position may require physical activities such as kneeling, reaching, and lifting up to 10 lbs. Employees should be comfortable with extended periods of sitting and using office equipment.

Work Environment:

The role is primarily office-based, with potential travel between different office locations.

Benefits:

The Akron Metropolitan Housing Authority offers a diverse and inclusive workplace, along with a competitive salary and comprehensive benefits package, including medical, dental, and vision plans, retirement system participation, and paid time off.



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