Market Technology Manager

3 weeks ago

Charlotte, North Carolina, United States Marriott Full time
Job Summary

The IT Manager plays a critical role in ensuring the hotel's technology infrastructure supports business goals safely, securely, and effectively. This position requires strong information technology and computer science skills to provide escalated support for property IT infrastructure and hardware, including repairs, installations, and maintenance of systems. The IT Manager collaborates with technology vendors to validate that property IT solutions meet the needs of guests, associates, owners, and property leaders.

Key Responsibilities
  • Manage technology needs within budget targets.
  • Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements.
  • Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs.
  • Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs).
  • Implement solutions as directed to resolve IT discrepancies.
  • Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices.
  • Conduct periodic inventories of applications and hardware; prepare reports for property management as requested.
  • Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP.
  • Comply with technology-related vendor contracts.
Requirements
  • High school diploma or G.E.D. equivalent; 2-4 years' experience in Information Technology or related professional area.
  • 2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years' experience in related professional area.
  • 4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major.
  • Prior hospitality system-related experience, professional certifications desired.
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We are committed to providing a work environment that is inclusive, respectful, and supportive of all associates. If you are passionate about hospitality and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.

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