Virtual Account Manager
4 days ago
As a Virtual Account Manager at Thermo Fisher Scientific, you will play a critical role in driving sales growth and customer loyalty in our Food/Pharma/Biotech portfolios in Microbiology. Your primary responsibility will be to engage customers through various communication channels, establish effective relationships, identify growth opportunities, and close new business.
Key Responsibilities:- Implement professional sales calls via telephone to increase profitable sales growth
- Establish and develop customer relationships to cultivate customer loyalty and allegiance
- Develop an action plan to achieve sales goals and objectives with a strong results orientation
- Maintain knowledge of products, services, competitive activity, and other general information of interest to customers and of strategic importance to the business
- Participate in training and development programs as a means of continuous improvement
- Collaborate with internal and external team members to develop account specific strategies
- Execute professional sales calls via telephone and Microsoft Teams to increase profitable sales growth
- Negotiate pricing and contractual terms with customers to drive sales and enhance profitability
- Learn of and communicate market trends and competitor activities to identify potential business opportunities and adjust sales strategies accordingly
- Bachelor's degree in Science, Communication, or Business preferred
- 1+ years of successful sales experience preferred
- Fluent in English with proficiency in French
- Experience with Microsoft Office, with strong Excel skills
- Clear verbal and written communication skills
- Highly motivated and competitive attitude
- Energy and inspiration gained from collaborating with leaders, peers, and customers
- Strong capacity for learning in a complex, matrixed business environment
- Results-driven with positive, can-do attitude
We offer competitive compensation, annual incentive plan bonus, and a range of employee benefits. We offer employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
Our Mission is to enable our customers to make the world healthier, cleaner, and safer. We are a one team of 100,000+ colleagues, sharing a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need.
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Virtual Account Manager
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