Associate Director, HR Process Optimization Specialist

2 days ago


New York, New York, United States Memorial Sloan-Kettering Cancer Center Full time
Job Title: Associate Director, HR Process Optimization

Memorial Sloan-Kettering Cancer Center is seeking an experienced Associate Director to lead our HR Process Optimization efforts. As a key member of our People Technology and Analytics team, you will play a pivotal role in driving our ongoing HR transformation, shaping how we design and deliver cutting-edge experiences and solutions for our workforce.

Key Responsibilities:
  • Lead workshops and transform HR business processes through innovative methods, such as human-centric design workshops, automation, and GenAI.
  • Function as HCM "business owner" for Workday, making decisions on system configuration, foundational data elements, business process design, security, and testing.
  • Proactively identify opportunities to optimize existing system setup, automation of audit or manual work.
  • Lead System Optimization initiatives, including centralized approvals, GenAI, and automation to improve the end-user experience.
  • Serve as primary point of contact for prioritization of projects, sign-off on deliverables, translation of HR requirements, etc.
  • Cultivate, maintain, and enhance effective relationships across HR to understand current and future business needs.
  • Coordinate with budget process for HR systems/technology investments for IT and initiative planning.
  • Develop the HR optimization roadmap (strategy/structure/staffing/capabilities/technology) in partnership with HRLT and HRIS.
  • Research best practices, trends, and proactive outreach to understand optimization opportunities.
Requirements:
  • 6+ years of experience in Leadership HR system/process development, project management, strong systems knowledge of Workday required.
  • Proven expertise in managing and leading high-performing technical teams.
  • Knowledge of HR technologies and reporting tools, including Workday. Lean methodology and design thinking experience preferred.
  • Expertise in leading system transformation.
Core Skills:
  • Ability to evaluate and define end-to-end processes, identifying current pain points, and improving operational efficiency.
  • Skilled in prioritizing issues and creating actionable plans to address HR challenges that may arise.
  • Results-driven professional with a focus on identifying and implementing innovative solutions.
  • Strong design thinking mindset.
  • Experience in driving and fostering partnerships to support organizational goals.
Additional Information:
  • Location: 633 Third Avenue.
  • Reporting: Senior Director, People Technology, Reporting & Analytics.
  • Schedule: Hybrid, 2 days a week, flexibility to attend meetings at MSK's locations.

Pay Range: $160,700.00-$265,200.00



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