Guest Service Representative

2 days ago


Grand Rapids, Michigan, United States European Wax Center Full time
Work Environment: At European Wax Center, we pride ourselves on creating a fun, well-managed, and successful work environment. Our team is dedicated to delivering exceptional guest experiences, and we are committed to helping our employees grow and develop their careers.

Job Responsibilities: As a Guest Service Associate, you will be responsible for managing the front desk operations, responding to phone calls and inquiries, and maintaining a clean and organized workspace. You will also have the opportunity to participate in our training program, which focuses on developing your sales and leadership skills.

Benefits and Perks: As a valued member of our team, you can expect a range of benefits, including medical, vision, and dental insurance, 401K program with employer match, free brow waxing, and discounts on all other waxing services and retail products. Additionally, you will receive paid vacation days, pay advances, birthday and anniversary gifts, bi-weekly bonuses, and access to Staples discount as an EWC employee.

Qualifications: To succeed in this role, you should possess a positive, friendly, and upbeat personality, along with a professional appearance and demeanor at all times. Prior sales experience is an asset, but not required. You must be available to work part-time or full-time and be able to work at least one weekend day.

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