Customer Service Representative

1 week ago


Lincolnton, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide fast, easy, flexible, and friendly service to customers
  • Operate a cash register and handle customer transactions
  • Unload customers' groceries from cart to belt and check for items
  • Follow correct bagging procedures and scan customers' orders
  • Assist customers with their shopping needs and provide solutions to their problems
  • Maintain a clean and organized store environment, including the front-end area and shopping carts
  • Report any register malfunctions or cleaning issues to the Customer Service Manager or MOD
Requirements
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
Working Conditions

This position requires standing 100% of the time, frequently walking short distances, and performing repetitive hand and arm motions. The ability to use computers, smart devices, and other communication systems is also required.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.



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