Inside Sales Representative

4 days ago


Lincolnton, North Carolina, United States Bosch Full time
Job Description

The Inside Sales Representative will play a crucial role in driving sales growth and customer satisfaction. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.

Key Responsibilities:
  • Actively contact customers to identify new business opportunities and support the outside sales team.
  • Communicate with customers via phone and email to provide product information, answer questions, and resolve issues.
  • Participate in product knowledge training to stay up-to-date on company offerings and services.
  • Attend trade shows and events to support the sales team and build relationships with customers.
  • Work closely with the credit department to resolve order issues and ensure timely delivery of products.
  • Develop and maintain strong relationships with customers to provide exceptional service and support.
Requirements:
  • High school diploma or equivalent required.
  • Strong computer skills, including Microsoft Office and ERP systems.
  • Previous customer service experience (at least 3 years) and e-commerce experience preferred.
What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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