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Hostess / Cashier / Take-out Associate

2 months ago

Roswell, Georgia, United States Clean Plate Restaurant Group Full time
Job Summary

We are seeking a highly skilled and enthusiastic Hostess / Cashier / Take-out Associate to join our team at Clean Plate Restaurant Group.

Key Responsibilities
  • Greeting and Seating Guests
  • Maintain awareness of floor operations and estimate table progression to provide accurate waiting times.
  • Maintain an accurate and fair seating system.
  • Communicate specific guest requirements to managers or other personnel as needed.
  • Answer telephone calls and provide required information to callers.
  • Be able to answer typical questions such as menu item descriptions, price ranges, history, names of personnel, directions, etc.
  • Thank departing guests for their patronage.
Additional Responsibilities
  • Cleaning glass and other surfaces.
  • Stocking of station with menus, mints, crayons, business cards, etc.
  • Circulating among guests.
  • Gathering feedback.
  • Assisting with to-go orders and participating in other restaurant activities.
Qualifications
  • Excellent written and verbal communication skills.
  • Excellent guest service skills, energetic, enthusiastic, and motivational.
  • Ability to multitask, grace under pressure, the ability to establish a positive rapport with many types of personalities, and the ability to communicate clearly in person and on the telephone.
Physical and Environmental Requirements
  • Occasional bending, kneeling, and lifting up to 50 lbs.
  • Frequent standing and walking.
  • Noise level may be moderate to high at times.
  • Indoor and outdoor areas with exposure to the outdoor elements at times.
  • Be able to work in a standing position for extended periods of time.