Trade Deduction Specialist
3 weeks ago
We are seeking a highly skilled Trade Deduction Specialist to join our team at Reser's. As a key member of our finance department, you will be responsible for investigating and analyzing outstanding customer deductions/chargebacks to determine compliance with agreement terms.
Key Responsibilities- Carry out billing, collection, and reporting activities according to specific deadlines.
- Monitor assigned customer accounts for non-payments, delayed payments, and other irregularities.
- Analyze and process customer deductions, including post-audits for assigned accounts.
- Engage with customers, brokers, sales staff, supervisor, or manager as required to resolve complex issues.
- Communicate with brokers, customers, sales, and internal staff on outstanding unauthorized deductions.
- Identify and drive process improvement for reducing administrative costs by streamlining processes and reducing deduction volume.
- Strong written and verbal communication skills with the ability to convey information in understandable terms at all levels of the organization.
- Strong interpersonal skills with the ability to deal with people both individually and in groups to resolve conflicts.
- Strong PC and 10-key skills, intermediate to advanced knowledge of Microsoft Excel, and data conversion software skills.
- A minimum of 2 years' experience in Credit/Trade deductions, with the food industry being a plus.
- Ability to work in a multi-task environment with multiple and sometimes conflicting priorities and specific time constraints.
- Ability to adapt to the business' changing needs.
- Requires attention-to-detail and accuracy.
This role is based in an office environment.
About Reser'sReser's is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser's has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. With more than 4,500 employees, Reser's operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.
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