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Catering Operations Manager
2 months ago
We are seeking a highly skilled and experienced Catering Captain to join our team at NOVA Parks. As a Catering Captain, you will be responsible for ensuring the successful execution of weddings and high-end social catered events.
Key Responsibilities:- Oversee the preparation and execution of catering proposals for weddings and high-end social events.
- Provide on-site event supervision and coordination of catering staff during events.
- Participate in pre-event meetings with the facility manager to review catering proposals, floor plans, and timelines.
- Ensure facility cleanliness and maintenance prior to and during events.
- Meet and greet guests in a friendly and professional manner.
- Coordinate with the day-of point-of-contact on all aspects of the event.
- Direct and participate in the set-up and breakdown of seating, tables, chairs, client-provided decor, and food and bar services.
- Ensure proper health code compliance and sanitation standards throughout the event.
- Train, supervise, and direct catering bartenders, servers, and dishwashers.
- Provide guidance and motivation to catering service staff.
- Ensure catering service staff arrives at assigned times and adheres to grooming and hygiene standards.
- Maintain constant communication with kitchen staff, servers, and bartenders.
- Adhere to set timelines and communicate any changes to the day-of point-of-contact, kitchen staff, and service staff.
- Examine the quality of food prior to distribution to event guests.
- Ability to handle alcoholic beverages.
- Ensure proper delivery and bussing of food and beverage items in a timely manner.
- Monitor bar service to ensure adherence to state alcohol laws.
- Ability to provide quick decision-making.
- Communicate with management in a timely manner regarding any event concerns that require additional guidance.
- Ensure proper guest departure.
- Ensure proper post-event breakdown and clean-up in a timely manner.
- Knowledge of emergency response procedures.
- Write post-event reports detailing event execution for management review.
- Confirm that the facility is correctly armed and locked at the end of the event.
- Carry out additional duties as assigned by Management Staff.
- Must be at least 21 years of age.
- Minimum 2 years of catering banquet service and supervision experience.
- Strong working knowledge of food and beverage service.
- Ability to motivate staff on a daily basis and quick decision-making skills.
- Strength and dexterity necessary to perform all required tasks, including ability to lift 50lbs, stooping, and bending.
- Exhibit good communication and customer service skills.
- Availability to work a variable work schedule, which may include early and late hours, and weekends and holidays.
- Possession of or ability to obtain and maintain a driver's license with a safe driving record.
- Possession or ability to obtain ServSafe and TIPS training.