Retail Operations Leader

2 months ago


Leesburg, Virginia, United States Lovisa Full time

About Lovisa:

Lovisa emerged from the need to deliver fashionable jewelry at accessible prices. Our global trend analysis teams take cues from high-end fashion events and contemporary street styles to present new, essential designs to our clientele.

We are an innovative jewelry brand catering to every woman, introducing 150 new styles weekly in our outlets. We emphasize outstanding customer service and adhere to our core principle, "Customer always comes first," in every facet of our operations.

Founded in Australia, Lovisa opened its inaugural boutique in 2010. Since then, Lovisa has grown to over 550 locations across 20 countries, including New Zealand, the United States, Singapore, and various European nations. As we continue to expand, numerous opportunities are available for driven and enthusiastic individuals.

Join the Lovisa America Team:

Exciting developments are on the horizon at Lovisa, with several new stores launching throughout the United States. As a result, we are seeking exceptional Sales Super Stars to become part of our expanding team.

Lovisa Benefits:

  • Continuous training, mentorship, and support
  • Excellent product discounts
  • Incentives program
  • Ear piercing training
  • Career growth and development
  • A culture committed to ongoing improvement
  • Opportunity to be part of one of Australia's fastest-growing and most successful global retail brands

What We Seek:

Are you an experienced Retail Operations Leader or Assistant Retail Operations Leader capable of nurturing a team environment, coaching, developing, and inspiring your staff to achieve remarkable results?

Are you a leader who values your team and cultivates strong relationships?

Do you have a steadfast commitment to delivering exceptional customer experiences?

Have you demonstrated proficiency in meeting and exceeding targets (KPIs)?

To excel in this role, you must possess:

  • Prior management experience in retail or hospitality
  • Aptitude to thrive in a fast-paced, high-traffic retail environment
  • Strong people management skills and comprehensive knowledge of performance management
  • Outstanding planning and organizational abilities
  • Proven history of achieving results
  • Exceptional communication skills
  • A passion for retail and fashion

If you are seeking a dynamic and fulfilling career with numerous growth opportunities in a brand that embodies a vibrant and enthusiastic culture, we are eager to explore this opportunity with you.



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