Care Management Specialist

1 week ago

Euclid, Ohio, United States Ethan Crossing of Cleveland Full time

New Vista Health and Wellness, a leader in Behavioral Health, is currently recruiting certified Chemical Dependency Counselor Assistants to serve as Case Managers/Skills Trainers at one of our SUD Treatment Centers.

As a Case Manager/Skills Trainer, you will work in partnership with the multi-disciplinary treatment team to support and help manage patients with chronic mental health conditions and substance use disorders.

You will help stabilize and/or improve social and behavioral functioning in patients, as well as ensure smooth transitions throughout the continuum of care and reintegration into the community.

Additionally, you will help patients connect with community partners and resources, develop strong personal support systems, and teach patients healthy skills that promote the recovery process.

At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment.

Our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs.

New Vista's Ethan Crossing Addiction Treatment Centers work with individuals and their support systems to identify factors leading to addiction, equip individuals with the resources needed to address addictive triggers, and reconnect individuals with their support system and community.

As a member of our team, you will enjoy a variety of perks, including medical packages, flexible spending accounts, and tuition reimbursements.

Key responsibilities include:

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to gather data, compile information, and prepare reports.
  • Ability to monitor, assess and record client progress against care plan, and make adjustments to plans and services.
  • Knowledge of community health care and vocational services.
  • Ability to plan, implement, and evaluate individual client care programs.
  • Knowledge of medical billing procedures.
  • Ability to communicate medical information to health care professionals and the public over the telephone under crisis circumstances.
  • Critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Adherence to all relevant policies, procedures, and guidelines affecting the work environment, as well as maintenance of required competencies and communications skills.

Facilitate client access to community resources, including locating housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services; assist client to develop natural resources and make contact with social support networks.

Document all client encounters and contracts made on behalf of clients; complete and submit billing documentation as appropriate; maintain comprehensive client files, which may include documents held for safekeeping on behalf of the client.

Make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques; Assess clients, evaluate effectiveness of treatment plan and progress made by client, and participate in client treatment planning and case review with client care providers.

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