Front Desk Associate

4 days ago


Grosse Pointe, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our Internal Medicine team at Henry Ford Health System. As a key member of our front office team, you will be responsible for providing exceptional patient service, managing patient flow, and maintaining accurate records.

Responsibilities
  • Greets patients and visitors, responds to phone calls and emails, and resolves issues in a timely and professional manner.
  • Manages patient scheduling, check-in, and check-out processes, ensuring accurate and efficient use of time.
  • Maintains accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
  • Coordinates with healthcare providers, staff, and patients to ensure seamless communication and care.
  • Performs various administrative tasks, such as data entry, filing, and mail distribution.
Requirements
  • High School diploma or equivalent required; 1 year of relevant experience preferred.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and maintain accuracy and attention to detail.
  • Proficiency in electronic medical records and other software applications.
What We Offer

Henry Ford Health System offers a comprehensive benefits package, including competitive pay, health insurance, retirement savings, and opportunities for professional growth and development.

We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates.



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