Customer Service Representative

1 week ago


Westlake, Ohio, United States The LaSalle Group Full time
About the Role

LaSalle Network is a leading provider of direct hire and temporary staffing services, helping organizations hire faster and connect top talent with opportunities. Our client, a nation's leading Revenue Cycle Management company, is currently seeking multiple Client Service Specialists to support their growing business in Westlake, OH.

We are looking for highly skilled individuals who can provide superior customer service within a fast-paced environment. As a Client Service Specialist, you will be responsible for answering phone calls, replying to email correspondence, processing client invoices, and entering charges and payments into billing software.

Salary:$45,000 - $55,000 per year, depending on experience.

Key Responsibilities
  • Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently.
  • Answer phone calls and reply to email correspondence in a timely manner, ensuring clear communication with clients.
  • Process client invoices accurately and efficiently, maintaining high levels of accuracy and attention to detail.
  • Enter charges and payments into billing software, ensuring seamless financial transactions.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Excellent oral and written communication skills, with the ability to build strong relationships with clients.
  • Ability to work independently and as part of a team, contributing to the overall success of the organization.
  • Strong interpersonal skills, with a focus on providing exceptional customer service.


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