Customer Experience Agent
4 weeks ago
We are seeking a highly skilled Customer Experience Agent to join our team at AIT Worldwide Logistics. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat, providing timely and accurate solutions to their shipping and logistics needs.
- Monitor and manage customer shipments, resolving any issues that may arise and ensuring timely delivery.
- Collaborate with internal teams to optimize logistical services and arrange transportation details with carriers and agents.
- Provide excellent communication and customer service skills, ensuring a positive experience for our clients.
- Identify and address customer disputes effectively and in a timely manner.
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Ability to work autonomously and as part of a team, with a strong attention to detail and organizational skills.
- Proficient in Microsoft Office products and ability to learn new software.
At AIT Worldwide Logistics, we offer a competitive compensation package, including medical, dental, and vision benefits, as well as a 401(k) plan and tuition reimbursement. We also offer a dynamic and supportive work environment, with opportunities for growth and development.
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Customer Experience Agent
4 weeks ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at AIT Worldwide Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat,...
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Customer Experience Representative
1 month ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeCustomer Experience Agent RoleThe Customer Experience Agent is a vital part of our team, responsible for providing exceptional support to our clients through various communication channels, including email, phone, and live chat. As the first point of contact, you will play a crucial role in shaping our clients' experience with our company.Key...
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Customer Experience Representative
4 weeks ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at AIT Worldwide Logistics. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat,...
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Customer Experience Representative
4 days ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeCustomer Experience AgentWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and partners, ensuring their needs are met and exceeded.Responsibilities:Respond to customer inquiries...
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Customer Experience Representative
3 weeks ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at AIT Worldwide Logistics. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat,...
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Customer Experience Representative
1 day ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at AIT Worldwide Logistics. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
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Customer Experience Specialist
4 weeks ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Agent to join our team at AIT Worldwide Logistics. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat,...
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Domestic Customer Tracking Agent I
3 weeks ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeJob OverviewAIT Worldwide Logistics is seeking a skilled Domestic Customer Tracking Agent to join our team. As a key member of our logistics team, you will be responsible for tracking and tracing shipments, ensuring timely updates, and resolving service disruptions.ResponsibilitiesTrack and trace shipments to ensure proper movement and deliveryUpdate...
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Customer Service Representative
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Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full timeAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and building relationships? If so, we may have the perfect opportunity for you as a Customer Service Representative - Insurance and Financial Services with our State Farm independent contractor agent team in Palatine, IL.As a Customer Service...
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Customer Service Representative
4 weeks ago
Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options.ResponsibilitiesEstablish customer relationships...
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Customer Service Representative
2 weeks ago
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Account Representative
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Palatine, Illinois, United States Maggie May - State Farm Agent Full timeJob OpportunityWe are seeking a skilled and empathetic professional to join our team as an Account Representative - State Farm Agent Team Member.Key ResponsibilitiesDevelop and execute sales strategies to market Life/Health insurance services and products to clients.Work closely with the agent to establish and meet marketing goals, ensuring exceptional...
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State Farm Agent Team Member
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Palatine, Illinois, United States Chad Radtke - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our customers achieve their goals and protect their assets.ResponsibilitiesEstablish and maintain strong relationships with customers, providing exceptional...
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Customer Service Representative
1 month ago
Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full time**About Us**Sasha Ivanov - State Farm Agent is a leading insurance and financial services provider. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
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Customer Service Representative
5 days ago
Palatine, Illinois, United States Addison Group Full timeCustomer Service AgentJoin Addison Group as a Customer Service Agent and be part of a dynamic team that delivers exceptional customer experiences. As the first point of contact for customers, you will handle inquiries related to shipments, delivery scheduling, and resolve any claims or disputes.About the Role:We are seeking a motivated and customer-focused...
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Domestic Customer Tracking Specialist
4 days ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleAIT Worldwide Logistics is seeking a highly skilled and motivated Domestic Customer Tracking Agent to join our team. As a key member of our logistics team, you will be responsible for tracking and tracing shipments with high accuracy, ensuring timely updates, and communicating with our field offices and agent networks.Key ResponsibilitiesTrack...
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Insurance Sales Representative
4 weeks ago
Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full timeJob Title: Insurance Sales RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in sales and customer service? Do you have a passion for helping people manage the risks of everyday life and recover from the unexpected? If so, we may have the perfect opportunity for you!Job Summary:We are seeking a highly skilled...
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Insurance Sales Representative
5 days ago
Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full timeJob Title: Insurance Sales RepresentativeWe are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team at Sasha Ivanov - State Farm Agent. As an Insurance Sales Representative, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance...
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Domestic Customer Tracking Specialist
4 days ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeDomestic Customer Tracking Agent IAt AIT Worldwide Logistics, we're seeking a highly motivated and detail-oriented Tracking Agent to join our team. As a key member of our operations team, you will be responsible for tracking and tracing shipments with high accuracy, ensuring timely updates and resolving service disruptions.Key Responsibilities:Track and...
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Customer Service Representative
1 day ago
Palatine, Illinois, United States Addison Group Full timeAbout the Role:Addison Group is seeking a motivated Customer Service Agent for our client, a growing company in the delivery and logistics sector. As the first point of contact for customers, you will handle inquiries related to shipments, delivery scheduling, and resolve any claims or disputes. This role is crucial to maintaining a positive customer...