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Field Service Technician

2 months ago

Green Bay, Wisconsin, United States TDS Telecom Full time
Job Summary

We are seeking a highly skilled and experienced Telecommunications Field Service Technician to join our team at TDS Telecom. As a Telecommunications Field Service Technician, you will be responsible for installing, maintaining, and repairing telecommunications equipment and networks for our customers.

Key Responsibilities
  • Installation and Maintenance: Install, test, and maintain telecommunications equipment and networks, including fiber optic cables, telephone systems, and data networks.
  • Troubleshooting and Repair: Troubleshoot and repair telecommunications equipment and networks, including identifying and resolving technical issues.
  • Customer Service: Provide excellent customer service, including responding to customer inquiries and resolving customer complaints.
  • Documentation and Reporting: Maintain accurate records and reports of work performed, including documenting customer interactions and technical issues.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in telecommunications or a related field preferred.
  • Experience: At least 2 years of experience in telecommunications field service, installation, and maintenance.
  • Skills: Strong technical skills, including knowledge of telecommunications equipment and networks; excellent customer service skills; ability to work independently and as part of a team.
  • Certifications: Valid driver's license; A+ certification and computer networking experience preferred.
Benefits

TDS Telecom offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.